Company Response Review Report Review
customer service with Kerron Van Der Merwe

Betty Winters Submitted this review about AutoStar Transport Express
Review made Live: 9/23/2016 9:39:00 PM
AutoStar Transport Express

attn: Mr. Kerron Van Der Merwe

I just want to say Thank You for your efficient and timely
manner of the delivery of our car from. You stayed on it until
the very end. Thank You! No matter what question I may have had, or concern, you
handled it with ease and much appreciated professionalism. I have had
cars transported before, and can actually testify that this is not always the
case when having to have cars transported, so your help was truly
appreciated.

The driver of the transport vehicle was extremely professional
and very nice to deal with. When he picked up the car,
he inspected it all and spent lots of time making sure it was
ready to be loaded and delivered. He made calls to all parties notifying them
of the delivery times and dates. This was truly appreciated as all parties work, and
it allowed them to make take for delivery and pick up.

Again, thank you and I will most surely be calling on you all again when
it is time to get the vehicle back to Texas.

Thank You
The Winters Family
The Cisneros Family

Please call me if you have any questions,

Many thanks,
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
915460-BH
Quote or Order Cost:
$635

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/26/2016 9:52:00 PM
Kerron Vandermerwe 888-802-8250 ext 2246 Hi Mrs Winters, Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan but I am not surprised as if you go with the best, you get the best. Here at Autostar we take the bull by the horns and get the job done. It was a pleasure working with you and earning your business! If you are anybody you know needs a vehicle transported, please feel free to contact me on the toll free number or via e mail kerron.vandermerwe@autostartransport.com