From Manny 888.802.8250 ext 2240. Hi Cynthia!! Thanks for the nice rating. I’m glad that your boss’s car was delivered in perfect conditions. Although we were able to locate you a carrier immediately, in spite of the late change you made to the vehicle upgrading from a sedan to an SUV. We were a little unfortunate this time that the carrier was delayed in the shipping process. Delays do occur from time to time due to the nature of the industry even though we try to avoid them as much as possible. We are pleased that the vehicle arrived safely and in good condition and hope that should you choose to ship with us in future we can get It there just a little quicker. If you or anyone you know would like a vehicle transported please give me a call or send me an email manny.vazquez@autostartransport.com – 888.802.8250 ext 2240