Really not sure what the customer is upset about on this one, since this was ALL his doing! Customer called us complaining that he had been working with other brokers to get this moved and no one had been successful in locating a carrier. When asked what price he was being quote, he told us $995 and didnt want to spend anymore. Our agent informed customer the reason it was not moving is because the price was too low, but we would be happy to try and find a carrier. This was all BEFORE an order was ever placed with us. A few days later a carrier called us offering to transport the vehicle at a higher price, the same price we told the customer it would take to move the vehicle. We confirmed the price with the customer, and only then was an order placed with us. During the conversation with our agent whilst placing the order, the customer then discloses that the truck has a 6 inch lift kit! We immediately called the carrier to see if they can still transport a truck of this size, and unfortunately they did not have room for the truck with a 6 inch lift kit. The very next day we were able to locate another carrier who fortunately we were able to now give them the correct dimensions to the truck, and luckily they had room for it. Customer had always informed us that he had a requested last day pickup date, and we met that despite the customers lack of full disclosure of the actual size of the truck. Customers use of the word bribe is a bit harsh, since this is a bidding process where we offer a price to the carrier, and the carrier either accepts the offer or negotiates for a better price. That is exactly what happened, again ALL before an order was ever placed with us. We wish the customer well with his truck. For a FREE quote, please call 888-802-8250 and speak to any of our qualified transport agents.