Company Response Review Report Review
From Florida to California

Jim Thorpe Submitted this review about AutoStar Transport Express
Review made Live: 10/4/2013 1:31:00 PM
Good Morning Sean,
I want to thank you for organizing the transportation of my son’s Ford Mustang from Tampa, Florida to San Diego, California. Your representation of your company was forthright as there was no ambiguity in our arrangement. My son received his vehicle within the prescribed range of dates. As a first time user of a transportation service, I felt disquieting and uneasy with the thought of trusting a stranger with the responsibility of transporting my son’s vehicle. Through your sanguine personality and personal follow-up phone calls, I was confident things would run smoothly. I appreciate your attention to detail and professionalism, thank you!

Please forward this email to your supervisor or send me their email address or phone number so I can express my gratitude.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Thorpe
Quote or Order Cost:
$950

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/12/2013 2:41:00 PM
From Sean Hancock 888 802 8250 ext. 2249. sean.hancock@autostartransport.com Thank you for the great review James, very much appreciated. I am glad the vehicle arrived on time, we do everything we can to meet customers deadlines and we select our carriers very carefully to ensure they have a history that matches our own high standards. I appreciate that trusting a stranger with something as important and valuable as your sons vehicle would have been somewhat daunting, it is great to hear that we provided a service that eased any concerns you had and installed you with confidence during the transport. Thanks again. You were a pleasure to work with and I would be more than happy to assist you or anyone else you know in the future.