Company Response Review Report Review
Very happy!

Matt Submitted this review about AutoStar Transport Express
Review made Live: 3/7/2013 5:15:00 PM
I thought moving a vehicle within the US from Australia would be a pain, but Kirsten said she'd take care of everything... and she did! I just gave the pickup and destination address, paid the deposit and it was all booked in.

Pickup was a day late but not the fault of the company, my pickup contact wasn't available on the scheduled date but the driver gladly picked up the day after AND still delivered PRIOR to the scheduled delivery date, which meant I had a car waiting for me in Seattle when I arrived fresh off the plane!

A little bit dirty but as to be expected on an open carrier travelling half way across the country (nothing a little Seattle rain hasn't already sorted out).

One thing I liked about the company is that they employ worldly resources, Charlotte was an Aussie like me and I see on their website they have a couple of Irish chaps too - I think this helps immensely with understanding what expats require. However, all their employees are top notch.

I got 6+ quotes (all within the same range) but went with AutoStar because they were the only one that followed up with a personal e-mail asking if I had any concerns etc.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
380752-SY
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 3/8/2013 10:55:00 AM
From Kirsten: kirsten.berenty@autostartransport.com Matt, Charlotte and I are glad that we could assist you through a move that could be daunting. We personally strive at AutoStar Transport & Logistics to be personal, forth coming, honest & to overcome any problems that may arise. I hope you enjoy your stay in Seattle. Matt if you or anyone needs assistance please don’t hesitate to contact me, Kirsten at AutoStar Transport & Logistics 888.802.8250 ext 2243 or email me at kirsten.berenty@autostartransport.com