From Brian, Blanca, Yasmin and Ciara 888 802 8250 ext 2245 brian.douglas@autostartransport.com: Mark, we were happy that your first experience was with AutoStar Transport and Logistics. With nearly two dozen transport coordinators and a half dozen customer service agents, we work as a team to provide the very best customer service in the industry. We are also very glad you had reasonable expectations about your transport. While it is always our goal to deliver to your door, sometimes due to neighorhood restrictions, narrow roads and low lying branches, our drivers may need to have you meet them at a nearby location to pick up or deliver your vehicle…and if we could have been there to wash your vehicle upon delivery, we would have done so! When you want someone to care for your vehicle as much as you do, come to any of the professional transport coordinators at AutoStar Transport and Logistics. Best regards, Brian Douglas at 888 802 8250 ext 2245 or brian.douglas@autostartransport.com