Review Report Review
Everything worked out great, which is a good thing

Christina Smith Submitted this review about AutoStar Transport Express
Review made Live: 1/8/2008 8:05:00 PM
When i decided to ship my car from Mass to Florida I went on this site and read the reviews. Not much bad to say about this company so I decided to give them a call. I spoke to a man who knew what he was talking about and WASN'T PUSHY. I can't stand pushy people and he wasn't, he was respectful and knew that the service would speak for it's self.

I spoke to a few other companies, more money, pushier and overall, not as pleasant.

My car was supposed to be picked up on either a sunday, monday and tuesday. Teh driver called me the Friday before the Sunday to pick up my car. This would be great, and I was impressed, except I needed my car so I had to decline.

The picked it up on Sunday, and again I was impressed. And i was told by my contact person that it would take 3 -4 days for my car to get there. I wish that wasn't said to me, because I expected it Wednesday or Thursday. I called on Thursday and they told me it would be there on Sunday. Which is fine, nothing wrong with a week, just wish they didn't tell me 3 - 4 days. But - it did arrive Sunday and I was still happy.

My car was dirty, but that's to be expected...no damage and it wasn't anything a car wash couldn't fix

The driver was nice, honest and went above and beyond the call of duty! I'm by myself in Florida so he drove to the car rental place with me so that I wouldn't have to take a taxi back to a location I was unfamiliar with. Very nice, and honest hardworking man.

I recommend tipping the driver if they do a good job...I did and he said that a lot of people don't. I recommend this company to anyone! Very trustworthy!
Shipment Details
Origin State:
Massachusetts
Pickup:
Early
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Unknown
Quote or Order Cost:
$694

Car Condition
  • Vehicle was dirty