Company Response Review Report Review
Transport from HI to NC

Charles Nurnberger Submitted this review about AutoStar Transport Express
Review made Live: 12/3/2011 9:02:00 PM
This transport company was very reliable. I, especially, enjoyed the flexability of payments because I was able to pay a little over half before pickup and the rest upon delivery. My truck did arrive very dirty and riddled with bird feces but that's the chances you take with "open" delivery trucks and nothing that a good washing didn't take care of. Don't believe that they'll bring the vehicle to your front door though. I had to drive about 12 miles to an open parking lot, however, that was a GREAT DEAL better than driving 3 hours away to my nearest VPC. I am quite pleased overall and I'll recommend this company to anyone needing transportation.
Shipment Details
Origin State:
Hawaii
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
209629-VT
Quote or Order Cost:
$1947

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 12/6/2011 4:07:00 PM
Hi Charles, thanks for the review. First off, were sorry to hear that you had to drive 12 miles away to meet the driver, we were not aware of this and are following up with the carrier to ensure this doesnt happen in the future. Unfortunately the nature of the industry means that cars are open to the elements, feces and all. Some cultures say thats good luck for safe driving! If you need any assistance, please dont hesitate to contact me here. Conor, 888 802 8250 ext.2241 or conor.diffney@autostartransport.com