Company Response Review Report Review
Excellent Vehicle Moving Experience

Kavitha Doss Submitted this review about AutoStar Transport Express
Review made Live: 8/31/2011 3:57:00 PM
I would strongly recommend Auto Star Transport and Logistics not only because Agent Jon Arroyo offered the best rate but also because the job was done in a prompt and exemplary manner.I wanted a Toyota Sienna to be moved from Franklin, Tennessee to LA, California with a very specific drop off date.I was quoted a reasonable price of $1025.Jon was knowledgeable and gave information about the damage and claim process.He was able to get hold of a LA based carrier who could keep my vehicle at their office for a couple of days in the event that it reached LA early.He also informed me that the carrier was reliable and had a good insurance policy.The vehicle indeed reached LA in three days and was kept safe at the carrier's office with our stuff for four days. My husband got the vehicle without any problem and there was no damage whatsoever.Jon was reliable, courteous and prompt throughout the whole process.He assured me time and again that I could contact him anytime with any potential questions that may arise. If you miss this service, I feel that you are missing the best service possible.
Shipment Details
Origin State:
Tennessee
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Arroyo
Quote or Order Cost:
$1025

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/1/2011 2:42:00 PM
Thank you Kavitha, it was my pleasure to assist you with this move. At Autostar Transport, we pride ourselves on going above and beyond to make the auto transportation experience as smooth as possible. We understand how difficult these transitions can be, and we work hard to accomodate our clients as much as we can. If you need our services in the future, please call me. Thanks again, and best wishes in California! Jon Arroyo, 888-802-8250, jon.arroyo@autostartransport.com;