I want to start off by saying how much I truly appreciate your review that you left for me. What you said in your review was truly unexpected under the circumstances with what happened towards the end of your transport. I do want you to know that I do work very hard at helping my customers in any way that I can and obviously you did notice that about me. I really do appreciate you taking the time in posting such a wonderful review for me and it did touch my heart. Please let me know if you ever need another transport again and I promise I will do my best to take good care of you. It really was a pleasure in helping you transport your vehicle. For all your transport needs call Sherry at 206-687-9434.