Amanda Fitzgerald
Submitted this review about Auto Transport 123 Review made Live: 12/18/2012 10:36:00 PM
When I started quoting out shippers for my truck, it was very overwhelming! I was getting automated calls as well as calls from people that sounded like an automated service, they were so scripted. By the time Matt called to follow up on his emailed quote, I had seen so many and answered the phone so many times, I was ready to just drive my truck and not be bothered with it all. Matt spoke to me professionally but not scripted and assured me that the business was family owned and what I needed is what 123 could help me with hassle free. My move dates and locations were all over the place and although I changed plans several times, Matt was always on top of it and never made me feel like it was a "chore" for him to do anything for me. When it was time to get my truck, Janine and Matt both worked together to make sure all transactions were completed and followed up with how the driver's customer service was throughout the journey. I am positive that anytime myself or my family needs to ship a vehicle, there is no one else I will call to get it done safely, and happily!! Thank you Matt!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
211304
Quote or Order Cost:
$1200
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