Company Response Review Report Review
Much better than expected

Jessica C. Submitted this review about Auto Transport 123
Review made Live: 7/20/2012 11:17:00 PM
I normally do not write reviews, but since I relied on them so heavily myself in choosing a company, I feel obligated to write about my excellent experience. After reading the reviews about all of the company's I was worried about shipping my new Subaru outback and my husband's 4 Runner across country for a job transfer. Both cars were shipped with out issue. I had the cars shipped separately one to VT and the other to CT from Denver. Both cars were picked up a day early and both arrived several days earlier than what they had quoted. Both cars had no damage and the drivers on both occasions were very nice and called before pick up and met us to get the car, then called en-route and before they arrived. I tried to bargain with Matt on the price of the cars and he kept telling me he wanted us to have good service and have a good company and driver ship our car. I appreciated his honestly, integrity and attention to detail in this process. Everything he promised happened and I felt my expectations especially after reading probably too many reviews were exceeded. The price Matt quoted for one car was average compared with other company's and the price for my husband's truck was below what most other company's quoted. I called many company's and spoke with various people, but in the end felt this company seemed to have excellent reviews and therefore choose them. If we ever ship another car or if anyone I know is ever shipping a car I will recommend this company and specifically Matt. He was the only person I dealt with, but I felt was extremely available when I emailed and called him on every occasion he responded to my questions and got back to me right away . Excellent experience, exceeded all expectations twice with in a few weeks!
Thanks Matt!
Shipment Details
Origin State:
Colorado
Pickup:
Early
Destination State:
Vermont
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
170002-NG
Quote or Order Cost:
$995

Company Response
Keith from Auto Transport 123 Submitted this response.
Response Date: 8/1/2012 9:33:00 AM
We cannot thank you, our customers enough for the enormous amounts of feedback left on this site. While trying to provide the highest quality of service we try to remind customers this is not a perfect industry. We vow to try to make all of our future customer’s transport experiences perfect! Call now for a free rate quote @ 888-885-9123