Great service but bad luck

StevenM Submitted this review about Auto Shipping Group LLC
Review made Live: 5/10/2015 9:10:00 PM
We had a great experience with the Broker, Chell, but the transport took much longer than it was supposed to . The driver discounted our cost by $100 for the delay. The driver's trailer broke twice on this trip. What should have been a week long trip ended up taking 12 days. It was just bad luck I guess.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 5/12/2015 1:20:00 PM
Chell Hart **(360) 464-1039 Chellh@autoshippinggroup.com** Dear Steve, Thank you for leaving me a review! As far as luck...some routes seem to be more speed-bump prone than others. I was happy that the carrier agreed to discount your cost due to the delay. (I still feel bad about how much their repairs cost- on top of the losses from the loads.) Please share my information with anyone you know needing to ship a vehicle! I hope to work with you on your next transport! Best, Chell