Hello, I am a carrier who has been transporting cars for auto relocation for approx. 3 years+. We always haul there cars from AZ-CA and never really have an issue. Apparently their customer changed there delivery method to wanting the drivers to wait until the cars were washed on site before delivery could be taken, which is not an issue, but is time consuming and we were not told about this prior to shipment. I felt that the broker should have informed us of this so we could have scheduled accordingly and not make other vehicles late in their timeframes. I called Ric at auto transport relocation who off the bat was rude and took over the conversation acting as if I was yelling and treating me like I damaged the unit and was just trying to dump it off to the customer which is not at all what was happening. I had just kindly asked him to consider in the future putting it in the note so carriers know what to expect as it causes a delay. He then started yelling at me saying he doesn't need to listen to a woman yap all day and told me to go F*** myself and pull the Shi* out my A**. I told him I would not tolerate this behavior and hung up. I left Michael the Owner a message and Ric called back telling me Michael didn't care and he would never call me back because hes out of town and could care less. This company is very unprofessional and Ric needs to be replaced if this company wants to save its reputation.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3937-13
Quote or Order Cost:
$400
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
