Not authorized ? this is second car in 1 month we did for this customer . The first being a so called van which was actuall lg bucket truck , some differnce . Than on this trailer I made him aware of price and stated would try best to get you best price , we make deposit of $170 and thats it , the balance is what it takes , and being was at auction he agreed . Once delivered mr trawally now forgets who we are and our conversation. I have siugned contract from customer . Explain process thouroughly to all clients as all reviews state .