Matt Z
Submitted this review about Angels Moving Autos Review made Live: 6/9/2011 4:03:00 PM
I reviewed over 50 companies before deciding on Angels Moving Autos. I checked for the BBB for accreditation, rating, and # and types of complaints files. I also checked with the DOT for # and types of vehicles registered, carrier vs broker, and complains filed. And I read transportreviews.
Initially I wanted to use another company because Angels had a slightly higher quote. However, the other companies I started with had either poor customer service, were very pushy on the phone, or had large (7 day) pickup / dropoff windows. Finally I called Dina at Angels and she was extremely knowledgeable about the whole process. She knew "insider" information that no one else told me: my move was during memorial day and my route would have fewer drivers, so I would have to pay a little extra to guarantee a driver picked up my quote. I did that and was picked up - a friend went with someone else and their quote was never picked up.
Overall, Dina is very knowledgeable and I trust her even though I have never met her. I could always get ahold of her and their office was very responsive. They called me before, during, and after the shipping. Go with them to avoid a headache and still get a fair price.
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
118449
Quote or Order Cost:
$875
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