Steve
Submitted this review about Angels Moving Autos Review made Live: 9/25/2006 5:28:00 PM
This was an extremely satisfying customer service experience. We shipped a Saturn L300 from Burbank CA to Seattle WA. My wife and I were driving leisurely up the coast during our move and we ended up changing the pick-up and drop-off timetable, as well as the final drop-off location a number of times. Stephanie at AMA was awesome and even set up 3-way calling with the driver and faciliated clear communication. The only confusion was around payment at delivery - the driver wanted cash or a certified check, and all I had was a credit card and my checkbook. Fortunately, the driver accepted a personal check, but other than this one misunderstanding (which was probably due to my own lack of clarity), this was a very pleasant experience.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Lovejoy
Quote or Order Cost:
$750
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