n. tuomey
Submitted this review about Angels Moving Autos Review made Live: 1/26/2006 5:56:00 PM
We have shipped a number of cars over the years and Angels Moving Autos was the worst experience EVER. Over the course of the past 10 days pick up times for the vehicle were given and missed with many excuses- wrong driver assigned, broken hydrolics, personal crisis of staff member, driver miscommunication, vendor miscommunication, language barrier issues etc. etc. etc.. We have been on the phone every day w/ multiple contacts at Angel and no one ever seems to have the story straight or be able to find a solution. This firm was unable and/or unwilling to assign another carrier after they expressed displeasure w/ their vendor and stated they "would never use them again". Although they said "they would try"- repeatedly to book another transporter, that never seemed to happen- and every day we are renting a car wasting time & money. Bottom line- although pick up dates are subject to change, this litany of lame excuses and complete lack of ability to find a solution over the course of 10-12 DAYS was a TOTAL WASTE of TIME. Remember the Monty Python's Cheese Shop skit? We DO NOT RECOMMEND USING THIS FIRM, UNLESS YOU REALLY ENJOY THE RUN AROUND. Angels? This was a nightmare!
Shipment Details
Origin State:
Virginia
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
418673
Quote or Order Cost:
$1290
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