Company Response Review Report Review
shipped mine by rail

William W West Submitted this review about Angels Moving Autos
Review made Live: 1/12/2006 10:38:00 AM
This company lied to me, shipped my van by rail transport, not by truck, they use other brokers to move cars, lost mine for 3 weeks then told me it was in Arkansas, as it was on a train, the owner is very rude, the agreement was for it to be here in 15 days and it took 35 to get it and it was damaged so now I have to deal with them on this, the do not answer emails, return phone calls and when I complained on this board before threatened to send my van back if I did not remove this post! DO NO USE THIS COMPANY, THEY ARE DISHONEST, RUDE AND DID NOT HONOR THE CONTRACT PRICE QUOTED!
Shipment Details
Origin State:
New Jersey
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
138663
Quote or Order Cost:
$1325

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 1/12/2006 10:38:00 AM
To all consumers: Here at Angels Moving Autos we take the utmost pride in being one of the best in the industry. It is unfortunate that Mr. West feels that he was lied to. We explained that during the holiday season many of the carriers take time off for up to 10 days betweeen Christmas and New Years. That slows down the entire shipping industry. We did an excellent job on this order keeping Mr. West informed at all times where his car was. He called our office every day ofevery week during those 4 weeks since his order was placed.