Review Report Review
Auto Transport

Julie Submitted this review about Angels Moving Autos
Review made Live: 12/7/2012 11:55:00 AM
Angels was great with communication. Kept checking on status for me. The actual car carrier company was great as far as no damage to the vehicle, which is very important. I delivered my car to them, so I don't know if they would have been prompt on a pick up time. However, when it came to the drop off time they were way off. I was first told it would be between 3:30 and 4:30, so I waited. Then I got a call around 5:00 to say it would be 45 minutes to an hour. I waited. Then I called around 6:00 and was told it would be another hour, etc. I finally received my vehicle at 9:15 p.m. Again, all the carrier had to do was say it won't be there until 9:00 p.m.! Fine!! However, I missed an important engagement due to my sitting around waiting for them and I was not happy. I could have gone on with my plans and been home in time to receive the vehicle, had they just been up front about when they would arriving. Again, Angels was great with their communication and always checking in to see what the status was and how everything was going - it was the carrier that lacked in communicating their correct delivery time.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
190621
Quote or Order Cost:
$500