John
Submitted this review about Angels Moving Autos Review made Live: 5/20/2005 2:47:00 PM
I was shipping a car from California to my son in St. Lous and apprehensive given all the wild stories one hears so I spent a fair amount of time surfing for companies and trying to get personal recommendations from others. Frankly, I thought the reviews on this site were possibly too good to be true, but I had a mostly pleasant experience with Angels.
Dina and Karen were both courteous and professional on the phone and via e-mail. Although I was not in a great hurry, they located a carrier (Admiral Merchants) within 5 days and Dina participated in a conference call with the driver. After the call, she had some reservations about him and said that if there was anything I didn't like at the time of pickup, to just decline and Angels would reschedule for me. As it turned out, the pickup went fine. The driver remained in contact with us during the trip and when he had a minor breakdown on the way and lost a day, he kept my son informed. The delivery was also smooth. From the time of the first call to delivery was a total of 12 days.
I'd happily to use Angels again. It's certainly a difficult business since obviously so much depends on who you end up with actually driving the truck.
Shipment Details
Origin State:
California
Pickup:
Not Provided
Destination State:
Missouri
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$875
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