Review Report Review
Scott was really great

Reggy Submitted this review about Andrew Auto Transport
Review made Live: 9/4/2015 6:26:00 PM
It was my first time shipping a vehicle and spoke with Scott early on in the process. He was very thorough explaining how it all worked. I really should have just gone with him from the very beginning but I had to see what else was out there. I spoke to quite a few brokers on this and I have to say that most of them were not honest with me. I had a handful of people tell me that they were the carrier and they had a truck in my area. I had a few brokers give me very low quotes, so I chose one... Scott warned me that some brokers will low ball me, then either raise up the price a lot or not answer the phone on the day it was supposed to be picked up. Well... this clown did both. I was supposed to be picked up about 2 Mondays ago and I couldn't reach my broker the day before when he told me he would call the day before to set up a pickup time. I said OK, it's Sunday, maybe he'll call in the morning but nope... Then the day of alleged pickup miraculously he nor anyone else was available at the company. I mean they literally didn't answer the phone until I called from a different number. Then they told me someone would get back to me but they didn't. SO, the next day after I was now delayed in my plans. I wasn't leaving for a few days anyway. So it wasn't the end of the world, yet.. Then this guy had the nerve to call me and raise the price up over $200.00 LOL! After laughing for a while I called Scott back and asked him to help us. He had to battle the first broker to get him to remove the post but he finally did. Scott called me the next day with a carrier for the exact price he quoted. After all I had been through speaking with all these brokers, then the one complete rip-off artist. Scott literally was very casual and did exactly what he said he would do and very easily. I still can't figure it out why this other guy put me through some much trouble. Scott explained that bad brokers that have bad reputations on Central Dispatch will never get your car moved. He was right about everything. Thank you Scott. I'll never go through any of that again. I know who to call..
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Scott
Quote or Order Cost:
$669