Company Response Review Report Review
Fast Delivery

Lorena Submitted this review about American Auto Shipping
Review made Live: 5/5/2022 4:12:00 PM
The communication was a bit unsettling. I wasn't sure at first who will contact me for the delivery. The driver contacted me directly. I found it odd. Then, the dispatcher contacted me the next day. In my opinion, it would be better for the dispatcher to contact me first than the driver. An email or text would be enough to give me heads up about the driver's call. But the delivery was fast and my car was how I remembered it. I would highly recommend this auto transport company. This company is fast and reliable. Thank you!
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Louisiana
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
17621
Quote or Order Cost:
$1700

Company Response
Mark from American Auto Shipping Submitted this response.
Response Date: 5/6/2022 9:59:00 PM
Call Alicia (800) 577-3617 - Thank you for your review, Lorena. We're glad to hear that everything went well with your shipment. Some carriers prefer to have their dispatchers discuss details with customers as opposed to drivers, but we're glad to hear that your shipment was fast and reliable and we look forward to hearing from you again in the future.