Company Response Review Report Review
Just a broker

Brian Submitted this review about AmeriFreight Car Shipping
Review made Live: 10/6/2010 11:25:00 AM
Overall I was very satisfied with AmeriFreight, but they are just a broker. I had a difficult car, inoperable, and a small window to have it picked up. While they were unable to find transport for the time period I was hoping for, they did find a truck to get my car. The guy was 2+ hours late to pick up the car due to a flat tire, and told me that he would be in CA by Wednesday, but didn't drop off the car until Sunday. Again, AmeriFreight was good, but the driver left something to be desired. In the end, the car got picked up and shipped to CA and that was what mattered.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920900622-YT
Quote or Order Cost:
$1290

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/6/2010 4:59:00 PM
We are pleased to hear that another customer was happy with our services. Our sales staff receive salaries only. NO COMMISSIONS. These reviews affect their personal performance appraisals. That is why they will spend time and effort with EVERY customer until he/she is totally satisfied and taken care of. We are with you end to end. To contact anyone from our sales team direct, please call 678 369 4126 or 678 608 2762.