We’re sorry to hear about your frustration and the challenges you experienced. Communication is incredibly important, and we regret that you felt your calls weren’t returned promptly—this is something we will address internally. Regarding the pricing, our Economy quotes are designed to provide a starting rate, allowing customers the flexibility to accept or wait for carrier offers that best align with their budget and timeline. While we do explain this process to all customers upfront, we’re sorry if it wasn’t as clear as it could have been. Your feedback highlights areas we can improve, and we appreciate you taking the time to share your concerns. We’re committed to learning from this experience and providing better support in the future.