Company Response Review Report Review
Harry Davis AmeriFreight

Lkurriger Submitted this review about AmeriFreight Car Shipping
Review made Live: 2/7/2024 3:58:00 PM
Hi - would I use AmeriFreight again? Probably. Would I use Harry? Probably not. Harry was great until the money was paid, then nothing. The day after the car was picked up, I emailed and texted Harry to get an update. Nothing. I called the main number for AmeriFreight and the person who answered contacted the driver and got an updated eta for delivery. About an hour later, Harry called back and gave me the wrong eta from their computer.. But, after the car was delivered and paid for, I got a call from Harry about 15 minutes after I signed off, asking for a 5star review. In my opinion, after I paid AmeriFreight I was ghosted by Harry until his rating was the issue ( they must get a bonus). Did they find me a good driver? Yes. Did they follow up at all while my car was in transit? No….
Shipment Details
Origin:
Houston, Texas
Pickup:
On Time
Destination:
Wisconsin
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15634237
Quote or Order Cost:
$1047

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 2/8/2024 10:02:00 PM
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and any miscommunication that occurred. After looking into your order, it seems there was contact from our end the day after the scheduled pick-up date. However, we understand the importance of consistent communication throughout the entire process, and we apologize for any inconvenience caused. Your satisfaction is important to us, and we appreciate your honest review as it helps us improve our services.