Company Response Review Report Review
Price Quote

Andy lee Submitted this review about Allied Auto Shippers
Review made Live: 8/13/2021 7:13:00 AM
Customer beware of this shipping company. I had talked to Johnathan about shipping a car from sr Augustine Fl. To tamecula CA. He told me it cost $1,095. We all agreed. I put 10% down for deposit and it was a 2 weeks notice for him in advance. He told me a person name Susan will contact us for instructions and timing of pick up and delivery. Susan did call us and gave us all the instructions we need to know but never mentioned about prices. Johnathan had waited until the day before scheduled the car to ship out then he send me a contract with a balance. It was $200 more then he had agreed from beginning. I called and emailed him about the $200.00 different. He only emailed me back and said “ because the driver wanted $200.00 more” I told him I deal with him from beginning not with the driver and the last minute receipt is unacceptable. He never responds to me. I had no choice but to paid with anger. I think Allies Auto shipper is international delivered a total price on the last minute. Because they know you will be living you place on the next day and you don’t have time to find someone else. This company is dishonest and unprofessional practice. I hope when someone out there need to ship their car DO NOT USE THIS COMPANY A Very unhappy customer ??
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Review Details
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Company Response
Ryan from Allied Auto Shippers Submitted this response.
Response Date: 9/3/2021 12:44:00 PM
We apologize for any miscommunication but, we never charged any fees until the customer agreed to the cost that the driver requested. We spoke to several people involved in this order Andy was the original person who requested the quote but not the owner of the car. Michelle the person paying for everything, and owner of the vehicle was the person who agreed to pay $200 more because of the small pickup window. We always ask for a 48 hour pick up window excluding Sunday. Michelle had requested pickup be on July 28th after 4pm or anytime on July 29th. We found a trucking company to pick up the car in the requested window and the customer agreed it was worth the extra cost. We told Michelle if she had more time, we could find another driver, but she decided that it was worth the money to have her vehicle picked up when she wanted. Andy's email was on file as well as Michelle so they both received a copy of the receipt after we contracted the trucking company. Once again, we apologize for any misunderstandings.