Company Response Review Report Review
Don't trust the Quote

CarOwner Submitted this review about Alliance Auto Transport
Review made Live: 9/29/2010 10:16:00 AM
Alliance gave me a quote of $825 ($150 for broker and &675 for truck driver)and the agent Taylor confirmed it was the total cost and no additional or hidden fees. I placed the order on aug 6 and got call from Levy that the driver would pick up my car on aug 17 BUT the price had been increased to $950. He said I could cancel the order. However I could not afford the 11 days that elapsed. These guys cheated!! He argued that no truck driver would ship my car at a price of 675. He concluded it was my confusion. Future customers, please be aware, if they knew that no truck driver would ship my car at that price, why did they give me the quote in the first place? Liars!! The trucking company they found for me was so so. It was almost impossible to reach them. My car arrived dirty, antenna lost, and leaking fluid...

Don't trust these guys. If you do plan to use them, expect a price jump.
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
Alabama
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24750-DJ
Quote or Order Cost:
$950

Car Condition
  • Vehicle was damaged
Company Response
jay from Alliance Auto Transport Submitted this response.
Response Date: 9/29/2010 12:27:00 PM
This is a duplicate review from the same customer over a month ago. This customer was called and offered a full refund along with a formal apology from the owner for dealing with a new representative in training.