Company Response Review Report Review
Bait and switch pricing

C.L Caudle Submitted this review about All Day Auto Transport
Review made Live: 5/22/2015 12:26:00 PM
When I contacted All Day auto Transport about shipping my car from Maryland to Idaho I was quoted $1,890.00 for enclosed and $1,390.00 for open transport.

With in 2 hours of confirming my order I received a call from Amanada telling me they had a truck that would deliver my car but the driver needed another $500 at delivery. I declined that price as it was well over the $1,8900 they had bid. They transferred me to a supervisor who assured me that the $1,890 was a good bid but they would be unable to move the car at the price and I needed to accept the $2,390 cost they had found to ship the car.

I received one more call from them telling me I needed to ship the car at the higher rate or they wouldn't be able to move the car.

When I called to cancel my order with them, I was told that the order had been canceled days ago. They did nothing to get my car moved for the price quoted.
Shipment Details
Origin State:
Maryland
Pickup:
Never
Destination State:
Idaho
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
354070-CF
Quote or Order Cost:
$1890

Company Response
Daniel B from All Day Auto Transport Submitted this response.
Response Date: 5/26/2015 5:09:00 PM
Mrs. Caudle requested a quote for an open carrier and than she called back and ask for an enclosed carrier and did not understand that the enclosed transporters are more expensive. This is a good learning experience for all clients to specify which type of car hauler you would like. Mrs. Caudle was never charged any fee by our company , we do not charge any client unless they set up an order and their vehicle is picked up by our carrier as agreed upon.