Company Response Review Report Review
DON'T EVER USE THIS COMPANY!!!!!!!!!

H Grimes Submitted this review about All Across America Auto Transport
Review made Live: 5/28/2008 11:24:00 PM
I HAD A HORRIBLE EXPERIENCE WITH THIS COMPANY AND ESPECIALLY THE TRUCK DRIVER. FIRST OF ALL, THE TRUCK DRIVER DIDN'T SHOW UP WHEN HE SAID HE WOULD. MATTER OF FACT HE WAS 4 DAYS LATE AND I HAD TO LEAVE SO I WAS ASKED TO LEAVE THE KEYS TO MY BMW ON MY FRONT TIRE FOR DAYS AND HOPED IT WOULDN'T GET STOLEN! THEN WHEN THIS SEEDY LOOKING DRIVER FINALLY CAME TO PICK UP MY CAR, THE POLICE STOPPED HIM BECAUSE THEY THOUGHT HE WAS STEALING THE CAR! THEN DURING THE TRIP, HE WAS NEVER HONEST WITH ME AND KEPT STRINGING ME ALONG AS TO WHEN THE CAR WOULD ARRIVE AT ITS DESTINATION. HE FINALLY DELIVERED THE CAR AT 10:00 P.M. ON A STREET WITH NO LIGHTS AND HANDED ME A FLASHLIGHT TO "LOOK OVER" MY CAR! I DID MY BEST, BUT HOW COULD I POSSIBLY INSPECT MY CAR IN THE PITCH BLACK WITH A FLASHLIGHT??? HENRY STEED WOULD NOT GIVE ME MY CAR UNLESS I SIGNED OFF ON IT! THE VERY NEXT MORNING I WENT TO WASH MY CAR AND NOTICED THAT MY FRONT PASSENGER SIDE MIRROR HAD A ROCK CHIP ON IT. I CONTACTED ALL ACROSS AMERICA AUTO TRANSPORT IMMEDIATELY TO NOTIFY THEM OF THE DAMAGE. HENRY STEED WOULD NOT PAY ME THE $117 TO FIX THE MIRROR AND WAS RUDE, CONDESCENDING, AND A TOTAL PRICK AND I KNEW ALL ALONG THAT HE WAS NOT AN HONEST PERSON AND ALTHOUGH HE "SAID" HE WOULD BE A MAN AND A PROFESSIONAL AND PAY ME WHAT WAS OWED, HE NEVER HAD ANY INTENTIONS OF PAYING WHAT HE OWED. THEN THE COMPANY WHO HIRED HIM, AAA AUTO TRANSPORT, OFFERED TO PAY ME THE $117 AND NOW SHE HAS STRUNG ME ALONG WITH ONE EXCUSE AFTER ANOTHER AND WHILE SHE SAID SHE WOULD SEND A CHECK OUT A COUPLE WEEKS AGO, SHE NOW SAYS THAT THE COST OF FUEL HAS HER IN A BIND! I TOLD HER THAT FUEL COSTS AFFECTED ALL OF US AND NOT JUST HER. SO HERE I AM, TWO MONTHS LATER, STILL STRUGGLING WITH THESE TWO PEOPLE-AND I AM TRYING TO BE RESPECTFUL. SO THE BOTTOM LINE IS DON'T EVER TRUST EITHER OF THESE TWO, AND IF YOU USE ANOTHER COMPANY THAT HAS TO FIND A DRIVER, MAKE SURE IT'S NOT HENRY STEED-HE'S A THIEF!
Shipment Details
Origin State:
Wisconsin
Pickup:
Late
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9481-SL
Quote or Order Cost:
$700

Car Condition
  • Vehicle was damaged
Company Response
Michelle from All Across America Auto Transport Submitted this response.
Response Date: 5/29/2008 12:39:00 PM
Heidi IT IS NOT MY RESPONSIBI.LITY TO PAY FOR DAMAGES THAT WE DID NOT CAUSE. I DID NOT SEE OR TOUCH YOUR DARN CAR I TRIED TO BE NICE TO YOU AND OF COURSE THE BROKER GETS THE BAD DAMAGES AND OTHER CRAP THAT TRUCKS DO. SO THANK YOU FOR THE RATING I APPRECIATE IT DEARLY HAVE A GREAT DAY.