Mr. Sample, thank you for your review. We always return any calls left for us. Our records do not show that you called us after your order was placed. But we apologize for any missed calls. The order was placed on Sept. 24 and the car was picked up the very next day on Sept. 25th. Notification that the vehicle was scheduled was emailed to you with all the information as indicated at the time of the order. Then the driver called to make arrangements to pickup. Delivery dates are always estimated due to the unavoidable delays drivers can run into sometimes. It was our pleasure to assist you with this order and we wish you the very best.