Dick, thank you for taking the time to post a review. We are always happy to hear feedback from our customers. We apologize for an confusion on this, but the carriers pick up vehicles before, during and after business hours. They are respectful of time and do not come too early in the morning or too late at night, but they understand customers work and may not be available from 8-5. Thank you again for the opportunity to assist you with this transport. To request a fast, free quote call Agape Auto Transport at (615) 970-7311 or email customerservice@agapetransport.com