First I would like to respond by saying that this is false information. First and foremost Jo-Rye Trucking DOES absolutely have insurance. We DO NOT assign any carriers who do not have insurance. All carriers that are in our database must have insurance to even make it into our database. And this customer filed a claim with the carriers insurance so we know he knows they have insurance. Regarding damage to the limo, Mr Fred Ling who received this limo on delivery signed the bill of lading releasing the carrier of any damage because there was no damage to this vehicle. It was 24hrs later that Mr. Ling tried to file a claim that there was damage done to this limo. The insurance company will deny any claims that are not clearly marked on the Bill of Lading showing that the vehicle was received in a damaged condition. The purpose of the Bill of Lading is to protect the carrier and customer. The Bill of Lading is an inspection and condition report signed both on pickup and delivery. We have made sure that in our Terms and Conditions contract that customers are fully aware it is important to make sure that you note any damage to your vehicle. The person that posted this review is the original owner of this limo (bought by Mr. Ling site unseen). But we do want anyone reading this to know that we have a 5 star rating on this site and as well as others because we do our job very well and really work hard for our customers. In addition we hold our carriers to a higher standard than most companies because we want our customers to have very professional experience. Julie, we would be glad to explain this situation to you if you would like to call. It sounds like Mr Ling has not been completely honest with you. Thank you for allowing us the opportunity to work for you. We greatly appreciate it and promise that we will always do our best job for you should you need anything in the future.