first of all where this customer gets his information that Vip is the same as advance I dont know. As to his shipment he called and gave the order to our salesmen as well as a credit card to secure the spot on the truck. When we sent the truck that was designated the dealer indicated that the car was not there. We proceeded to call the customer [David Goodman] he gave us some fugazy excuse that he cancelled the order, this was not true, since we did not receive an email or telephone call. As far as calling people names and making accusations, I think that he should know what he is talking about. there was no fraudulent charge, by booking the internet sale he authorized the deposit or charge. This customer should be aware that for his slanderous remarks could be sued and probably will. No one tried to steal from as shown by our effort to try and pickup the car, the only thief is this customer. Letter sent to customer: Advance Logistics Jericho, N.Y. 01/18/2008 Mr. Goodman: Re: shipment of your car [Porsche Cayenne] It has come to our attention that you have posted a nasty review on “Autotransportreviews.com”. It seems that your spin on our encounter is totally Different from ours and deserves a rebuttal to the max. No one tried to steal your vehicle or take your money as you claim. First of all You requested our services and we in turn tried to accommodate you. After You placed your order with us on line we secured the services of Family Motors and licensed and insured motor carrier to transport your vehicle and pick it up at the dealership you requested. At no time did you tell us to cancel your order nor call and say no paperwork was provided to you even though all our paper work is listed on line and could even be filled out directly there. As far as Barry Pollack is concerned, this gentleman is an outside sales representative and works for various companies of which we have no affiliation other than to be In the same industry as auto transport brokers. The viciousness of your attack on my company was totally unwarranted other than to Elicit the return of your deposit which by the terms and conditions is non refundable when a trucker is secured (which it was). We refunded your deposit I’m sure you can rest much easier now. It is customers like you who make this business frustrating by going around booking orders with more than one company and finally letting the one who shows up first or finally comes up with the cheapest price get the vehicle and telling the other companies who worked on your order to “go to fly a kite”, costing them time and money and leaving a trucker one less car for his load, costing him money. Thank you for not going with my company its people like you who I would prefer not ever doing business with. Very truly yours, F Fishman, President