As a third party, we can not make claims for our customers, it us up to them to talk to the trucks insurance company and make a claim. The trucks insurance information was given to Greg when we found out what had happened so that he could make his claim. As a side note, Greg claims that his vehicle was picked up late and delivered late as noted in the details. These are false. Greg placed his order on 11-6-06 and it was picked up on 11-8-06, well within the average 1-5 days we ask our customers to allow for booking. It was delivered in a timely fashion to Greg in Nevada.