Company Response Review Report Review
Held Hostage to the last minute

Mark Simon Submitted this review about AAA Anytime Inc.
Review made Live: 6/1/2011 5:05:00 PM
I scheduled my vehicles to be picked up for the 23rd through the 26th of May. I was guaranteed by Rich on May 9th when i placed my order that he would have a truck at my house on one of those days. Not just any truck but a company owned truck. He then tok my $600 dollar deposit.

Stacey called me on the 26th of May and said "I have bad news the truck has broke down and I can get you rescheduled on another truck for pick up on the 31 of May or the 1st of June". I explained i had a drop dead date of the 3rd of June for moving and that they have had 18 days leadtime to get a truck scheduled . Stacey said we were confirmed for pick up on the 31st or the 1st no problem. On the 1st of June I finally received a call from Stacey and she said "I have bad news the truck has broken down and I can get you rescheduled for this Friday or give you your $600 dollars back". I decided to take my $600 back as there s no telling when my vehicles would actually make it to Reno if ever.

I have had an order in with Anytime since May 9th and instead of telling me they could not get a truck to me in a timely fashion I am left in a last minute attempt to get my two vehicles to Nevada from Texas. They are not recommended by me for any transport.

Mark
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Simon
Quote or Order Cost:
$1696

Company Response
Paul Everich from AAA Anytime Inc. Submitted this response.
Response Date: 6/9/2011 12:15:00 PM
Your statements are not true. YOU decided to cancel even though WE were there to pickup. Please remove this false review immediately.