Company Response Review Report Review
non professional

Joe Maione Submitted this review about AA Auto & Home Movers
Review made Live: 6/15/2007 10:54:00 AM
Signed on 12/18/06.Six weeks later after countless calls and 1 returned call went with another carrier.I heard more promises than you can imagine.Over priced on their commission with no follow thru on their part.Empty promises.Never offered to cut their commission but wanted me to up my fee.Took their commission up front which they returned.Worlds worst to contact and return calls which was once in 5 weeks.I had to chase them.Stay away unless you are the gambling type!
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
458631
Quote or Order Cost:
$512

Company Response
Mark from AA Auto & Home Movers Submitted this response.
Response Date: 6/15/2007 11:51:00 AM
Mr. Maione has outright lied. He was never charged any money. His claim that "we took commission up front which they returned" is not true. We do not charge our fee until after we complete our service, which is to locate a transport company. Truckers were not responding to his shipment, we suggested increasing the COD, he did not increase it, the shipment didn't move, we never charged our fee. This review is a complete lie.