Company Response Review Report Review
Estimated Time Of Arrival

Scott Wilson Submitted this review about AA Auto & Home Movers
Review made Live: 11/1/2009 12:19:00 PM
The carrier notifed me that he would arrive in the morning. Well, he called late afternoon, and said that he had truck "trouble". (We later found out that the vehicle was ticketed by the DOT and did not meet DOT tire specifications and he had to purchase new tires for the transport) He said that he would pick up the vehicle at 8PM. Well, he called again and said it would be midnight. He called again and said that could he make it the NEXT day at 5AM in the morning. At this point I was really disgusted at the service. We finally met him at 6AM at the WalMart parking lot to load the vehicle. He then said it would be delivered the NEXT day around 10AM in PA. The vehicle was NOT delivered until 8PM the following day in PA. I would not recommend this carrier. Service was poor and price was 45% higher than other quotes.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kim
Quote or Order Cost:
$625

Company Response
Mark from AA Auto & Home Movers Submitted this response.
Response Date: 11/2/2009 10:21:00 AM
We are sorry that the transport company experienced a delay with the shipment - we are not the carrier. We will contact that company and let them know of his displeasure and this review.