Review Report Review
BEWARE DONT USE THIS COMPANY

Edwin Roberts Submitted this review about A1 Auto Transport
Review made Live: 3/4/2005 9:05:00 PM
I WON AN EBAY AUCTION FOR A CAR IN PENNSYLVANIA.I WENT ONLINE TO FIND A TRANSPORTER.THEIR WEBSITE IS VERY PROFFESIONAL AND SAYS ALL THE RIGHT THINGS. THEY TOUT GREAT CUSTOMER SERVICE AT EVERY TURN.THIS IS A LIE.UNLESS OF COURSE USING A NICE TONE OF VOICE WHEN YOU LIE IS GOOD CUSTOMER SERVICE.WITH THEM THE CUSTOMER IS ALWAYS RIGHT AND THEY WILL AGREE WITH EVERYTHING YOU SAY AND TELL YOU THE SITUATION IS INTOLERABLE.THEY WILL PROMISE TO RESOLVE THE ISSUE OVER AND OVER AND NEVER DO ANYTHING ABOUT IT.MY VEHICLE WAS PICKED UP ON 2-7-05 AND I STILL DONT HAVE IT.IN 3 DAYS IT WILL BE A MONTH IN TRANSIT.ON 2-20-05 IT PASSED THROUGH ITS FINAL DESTINATION LAS VEGAS,BUT IT KEPT ON GOING TO A TERMINAL IN SAN BERNARDINO.IT PASSED WITHIN 5 MILES OF MY HOUSE!THEY ARE NOW CLAIMING IT WILL ARRIVE MONDAY 13 DAYS AFTER IT PASSED ME BY AND 14 DAYS LATE.SAN BERNARDINO IS LESS THAN FOUR HOURS AWAY.I HAVE CONTACTED THEM AT LEAST 15 TIMES IN THE LAST 2 WEEKS.EACH TIME THEY TOLD ME I WOULD RECEIVE A CONTACT CALL FROM THE TERMINAL THAT DAY.NEVER HAPPENED.I HAD TO CALL THE TERMINAL 50 TIMES UNTIL THEY FINALLY ANSWERED THE PHONE.WHEN THEY DID ANSWER THEY WERE TOTALLY WORHTLESS, WOULD NOT SCHEDULE DELIVERY ,PROMISED TO CALL BACK TO DO SO,NEVER DID.BY THE WAY IF YOU SPEAK TO MARK HE IS THE BIGGEST LIAR OF THEM ALL.HE PROMISED SEVERAL TIMES TO HANDLE THE SITUATION AND NEVER DID.I JUST HOPE AFTER ALL THIS I GET THE VEHICLE UNDAMAGED.I SEE MANY REVIEWS ON THIS SITE WHERE VEHICLES ARE DAMAGED.IWISH I HAD COME ON HERE BEFORE DECIDING TO USE THIS TERRIBLE COMPANY.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Not Provided
Destination State:
Nevada
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$950