Ongoing Communication With On Time Pick up and Delivery
Cindy
Submitted this review about A to Z Auto Shipping Review made Live: 5/19/2008 2:37:00 PM
Andrea was very responsive to my emails and the deal was bound quickly. After explaining my situation and timeline, Andrea quoted what I thought was a reasonable price and delivery timeframe. I was told the car would be picked up between May 8 and 10, and delivered in 3-5 days. The car was picked up May 9 and delivered 5 days later.
I was called a couple of days before pickup and given estimated arrival times. There was one problem XXXjust after the car was put on the trailer, something broke down. The couple driving the truck were very nice and extremely apologetic. Fortunately they were able to get the truck fixed the next day.
I was called the evening of May 13 and given a delivery window of 1:00-3:00 the next day. I called the disapatcher the next morning and asked if they could deliver to car to where I was babysitting instead of to my home (it was only 2 miles away), and they said no problem. I was very happy they were able to accomodate me. My car was delivered at 2:45.
Overall it was a good, no hassle experience with excellent communication.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
31140
Quote or Order Cost:
$750
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