Company Response
Shelly cooper from
A Stellar Auto Shipping Co. Submitted this response.
Response Date: 10/2/2018 10:30:00 PM
Mason we are so happy and grateful we were able to bring your brand new toy to your front door sir. We are also equally blessed to have your review showing as we all worked very hard putting this deal together. We extend the courtesy to all of our shippers that are shipping luxury vehicles to be placed on top . NO questions asked. We would want the same courtesy to be extended to us. Is called the golden rule.We follow it. Has worked out well for us thus far. The ladies over here are very professional and it also helps all of our logistics coordinators are trained extensively prior to taking 1 phone call. We have over a century here of combined experience between all of our phone reps so if one coordinator doesnt know the answer we ask dispatch and if they dont know the answer we ask the big boss until we get the answer. We all work together towards a successful auto transport and that is exactly what you experienced Mason. A million thank yous for the review. Enjoy your new toy! Mercedes rocks our world well engineered machinery