Company Response Review Report Review
Great Customer Service

Eileen M. Submitted this review about 7 Star Auto Transport
Review made Live: 5/21/2015 5:16:00 PM
I interviewed a lot of companies and picked 7 Star. I couldn't be happier with Jerry C., my customer service contact person. He kept me informed and up-to-date on what was going on with my car. He answered all of my calls right away unless I had to leave a voice mail and he got right back to me. He is super efficient and did exactly what he said he would do and walked me through the process. His manager, Mike, was also prompt with his calls.

My only complaint was not on 7-Star's end. It was with the carrier who was to deliver my car on Thursday and I didn't receive my car until the following Wednesday. Jerry and Mike called and got put on hold several times so I called them myself and got the same treatment.

I would not hesitate to use 7-Star or recommend them but not use the carrier in this particular case.

My car is here and looks good and is running fine. All is well.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
438285-WK
Quote or Order Cost:
$1295

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 5/28/2015 12:46:00 PM
For same 5-Star service call JERRY (866) 576-7009 ext.214, email info@7startransport.com or get a Free Quote at our website. - It was great serving you, thanks, hope to do it again.