NEVER deal with 7 Star Auto Transport

Bruce Submitted this review about 7 Star Auto Transport
Review made Live: 9/7/2012 12:57:00 PM
7 Star is a very dishonest company. You should believe NOTHING they say. They will promise you everything and kiss your butt left, right, and center, but none of it is true. They charged my credit card well before they were supposed to, they put the car on multiple trucks and stored it at a terminal - the contract required that the transport happen on ONE truck and that the car would NEVER be off-loaded and stored in a terminal. They gave me FOUR delivery times; they did not show up for the first three times. Then they called in the night, got me and my wife out of bed, and told us they were off-loading our car on the side of the interstate highway (in other words, they did not deliver the car to the destination specified in the contract). Bottom line was they didn't perform under our contract. I tried to reason with them but they basically told me to "F" off. NEVER EVER EVER DEAL WITH THIS COMPANY. I should single out their guy Oscar, a man who is totally unfamiliar with the concepts of truth, honesty, and integrity.

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 9/7/2012 6:26:00 PM
UNFAIR REVIEW - BRUCE JACKSON is trying to avoid payment on his transport. He called and threatened us, that if we did not lower his tariff(after service was completed) he would post negative reviews. His vehicle was transported ON-TIME, delivered according to our agreement, in perfect condition and carrier even washed his vehicle before delivery. AS OF TODAY, BRUCE JACKSON has not paid for his transport. You can call the carrier and confirm that this customer "BRUCE JACKSON" is posting FALSE INFORMATION about us to avoid payment of his transport. Bruce Jackson require from us to find a driver under certain conditions. The car needed to be picked up anytime on/after 07/25/2012 but IT CANNOT BE DELIVERED BEFORE 08/6/2012. The car was picked up on 07/27/2012 and it was delivered 08/07/2012. The carrier company washed the car and delivered the car to this person, he NEVER PAID THE BALANCE OF $800.00 to the driver just because the location was not adequate for an 18 wheel truck. The driver called at 7pm for Bruce Jackson to pick up the car near the area he lives in since the truck could not get through that place, he promised the driver he will send the check next morning and now the carrier company "Timex Transportion Inc - 908-355-7828" where you can call and confirm this robbery is still waiting for the payment. We never broke the agreement and we never kept the car, the car was delivered on time, by federal law the carrier company has 3 day window since we all consider road conditions, traffic, weather etc, as an inconvenience. The Person stating in the review that we are a bad company is posting LIES which is also a felony in any state. When the client/person divulgates false information its also called defamation. The carrier company has a collection company working on this, and on a desperate measures requires desperate actions, maybe this person does not have money and he thinks the transportation is for free.