Company Response
Carla from
1st Class Auto Transportation Inc. Submitted this response.
Response Date: 8/19/2016 2:01:00 PM
The order was cancelled the 16th and carrier out of Desert Auto Corp. did not noticed the driver about the cancellation.
now the car was picked up from the owner himself and still gave the car to the driver that i had cancelled.
no one in the company has spoken to the customer since the the 16th when order was cancelled by email nor phone so can't figured out how is it that the customer had that experience.
order status:
Status
New lead: 06/23/16 5:04 pm
New quote: 06/23/16 5:12 pm
Follow-up(1): 08/12/16 2:12 pm
New order: 08/12/16 4:01 pm
Posted to CD: 08/12/16 4:02 pm
New order: 08/15/16 7:41 am
Posted to CD: 08/15/16 7:41 am
New order: 08/16/16 12:13 pm
Posted to CD: 08/16/16 12:13 pm
Not Signed: 08/16/16 1:02 pm
Dispatched: 08/16/16 1:10 pm
New order: 08/16/16 6:20 pm
Cancelled: 08/16/16 6:21 pm