steven smith
Submitted this review about 123 Auto Transport Review made Live: 7/22/2013 9:20:00 AM
I contacted 123 Auto Transport on July first after purchasing a vehicle on-line. I agreed to the $895 delivery charge and signed the contract because of their promises of delivery within 2 weeks and accessibility to a 24 hour customer service person. Unfortunately, both of those promises were lies. It has now been over 3 weeks, and my vehicle is still not here. What is most frustrating is that the only time you can get any information is after tracking someone down. I left 6 phone messages and 4 e-mail messages for Christian and never received any response. I tried the "24 hour customer service line" too many times to count and NEVER got a real person, only a machine from which calls are not returned. I would steer clear of this company - it is not worth the aggravation.
Shipment Details
Origin State:
Ohio
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
318366 od
Quote or Order Cost:
$895
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