Total Mess

Mike Submitted this review about 1-2 Go 2 Transportation
Review made Live: 12/5/2008 3:51:00 PM
1 to go 2 is a broker that gave me a driver from BT. They could not pickup at my address , I had to drop off at their location an hour from my home. Then the driver, along the way, put over 600 miles on my vehicle driving it apparently whenever he pleased. He smoked inside of it and stunk so bad that I had to have the vehicle detailed twice before they could get rid of his stench. Then on top of everything, he was over 2 weeks late, constantly coming up with excuses and I could never get a hold of him. At one point I was about to call the police for theft but he finally showed up. Truly a mess. Would never use either again. Sometimes the best price is not worth it.

Company Response
Scott Myrtue from 1-2 Go 2 Transportation Submitted this response.
Response Date: 12/8/2008 5:41:00 AM
MIKE SIX MONTHS IS A LONG TIME TO WAIT FOR A REVIEW NO MATTER WHAT THE EXCUSES. IF YOU WOULD HAVE CALLED AND TOLD US IMMEDIATLY THE THAT YOU HAD STOLEN ITEM AND THE MILAGE ON THE CAR WAS NOT THE MILAGE WHEN IT LEFT WE COULD HAVE DONE SOME THING ABOUT IT. BUT TO GIVE A REVIEW LIKE THIS AND NOT ALL OF IT TRUE JUST ISNT FAIR TO US OR ANY OTHER PERSON READING THIS. WE DONT HAVE A LEG TO STAND ON WITH THE CARRIER BECAUSE HE HAS HAULED 1000 CARS SINCE THEN AND HAS NO IDEA WHAT WE ARE TALKING ABOUT. THEY DENIE EVERY THING SO WHAT CAN WE DO. I AM SORRY THIS DIDNT GO WELL BUT THE ORIGINIZATION AND THE DESTINATION WERE BOTH BAD AND WE HAD TRUCKS WHICH DIDNT FIT YOUR SCHEDULE SO THEY WERE TURNED AWAY AND THEN WE FINALLY GOT ONE THAT FIT YOUR SCHEDULE AND HE MIGHT NOT HAVE BEEN THE BEST BUT IT WAS ALL WE HAD BECAUSE YOU WERE LEAVEING. WE APPOLOGIZE BUT NOT FOR EVERY THING BUT ALOT OF THIS WAS YOUR FAULT FOR NOT CALLING US RIGHT AWAY. SCOTT BY THE WAY THE COMPANY WE CHOSE HAD A HIGH RATING AND IS ON OUR DO NOT USE LIST NOW.